| SHOPPING: |
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| > How to Shop Online |
| > Offer Codes and Promotions |
| > Privacy Policy |
| > Terms and Conditions |
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| How to Shop Online: |
Step One:
Once you have selected the item you want to purchase, type in the number of items (up to four [4] of any single item) in the box
next to the "Add to Bag" icon.
Step Two:
Click the "Add to Bag" icon to place the product selected and the desired quantity in your shopping bag.
At any time during shopping you can review the items in your shopping bag by clicking on "View Bag" at the top of each page. You may delete item(s) in your shopping bag or cancel the entire order before placing it.
Step Three:
When you've completed shopping, click the "Checkout" button found on the top of each page.
Follow the onscreen instructions to proceed through the checkout process. Please note that you can
change the contents of your shopping bag during checkout prior to clicking on "Submit Order" on the
Review Order page.
After your order has been submitted, a "Thank You" page will be displayed and your order number will be provided, confirming that your order was successfully received. An email confirming receipt of your order should arrive shortly after your order has been submitted. If an order confirmation does not arrive within
24 hours after submission, please contact us at 415.730.9031 or email us at customercare@shopheidi.com.
If you have any questions or concerns when placing an order or if you wish to inquire about a previously placed order, please contact Heidi’s customer care at 415.730.9031 or via email. For faster service, please have your order number available.
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| Offer Codes and Promotions: |
Tips for redeeming an offer code at checkout:
 Enter your offer code on the "Billing" page.
If you have multiple offer codes, please separate them with commas.
Tips for redeeming an offer code at registration:
Periodically, Heidi will provide special offers to new registered members. If the promotion provides an offer code to be used at registration, please enter this code in the designated box when completing your registration with Heidi’s A-list.
Enter your offer code on the "Registration" page.
If you have multiple offer codes, please separate them with commas.
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| Privacy Policy: |
When you provide us with information through Heidi, we respect your privacy.
It is important for you to understand what information we collect about you during your visit and what we do with that information.
Your visit to the Site is subject to this Privacy Policy and our Terms and Conditions. Please note that this Privacy Policy governs only information
provided to Heidi.
SECURITY
We use sophisticated encryption and authentication tools to protect the security of the personal information that you share with us. unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. as a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. once we receive your transmission, we will do our best to protect its security on our systems.
We urge you to keep your password somewhere safe, and not to divulge it to anyone. also, remember to sign off your account and close your browser window when you have finished your visit. this is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or internet cafe.
LINKS TO THRID PARTY SITES
Our website may contain links to websites operated and maintained by third parties, over which we have no control. privacy policies on such linked sites may be different from our privacy policy. you access such linked sites at your own risk. you should always read the privacy policy of a linked site before disclosing any
personal information on such site.
POLICY CHANGES
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website. those changes will go into effect on the date posted in the notice. the new policy will apply to all current and past users of our website and will replace any prior policies that are inconsistent. this policy was posted in january 2005.
UPDATING YOUR INFORMATION
If you are a registered user, you can review, change or correct your personal information at any time by clicking there. You may request that we deactivate your account by emailing us at customercare@shopheidi.com.
YOUR FEEDBACK
To help us improve our privacy policy and practices, please give us your feedback. you may email us at customercare@shopheidi.com.
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| Terms & Conditions: |
Welcome to the Heidi. Heidi provides the content and services available on the
Site to you subject to the following terms and conditions ("Terms and Conditions"). By accessing or using the Site, you are acknowledging that you
have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions which include our Privacy Policy.
PRIVACY
Please review our Privacy Policy, which also governs your visit to the Site, so that you may understand our privacy practices.
PURCHASE RELATED POLICIES
The products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you
purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
For additional policies related to orders placed through this Site (such as order processing, shipping and handling, returns and exchanges), visit our Customer Service page.
YOUR ACCOUNT
You may choose to register at our Site. If you do, you will have an email address/username and password
for your account. You are responsible for maintaining the confidentiality of your account, username and
password and for restricting access to your computer. You agree to accept responsibility for all activities
that occur under your account, username and/or password. You agree to provide only accurate, truthful information.
We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Heidi’s best interests to do so.
If you have any questions regarding these Terms and Conditions, please contact us at customercare@shopheidi.com.
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