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| Order Processing: |
Most orders are processed within 1-2 business days (processing time does not include weekend days).
 Orders placed on Saturday and Sunday will be processed the following Monday.
Orders with Priority Shipping will be processed the same day if received by 3:00 pm EST.
Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).
We're sorry, we are currently unable to accept orders that are billed or shipped to destinations outside the U.S. and its territories.
Visit our section on Shipments to APO/FPO, PO Boxes and U.S. Territories.
*All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
PAYMENT OPTIONS
Credit cards accepted:
MasterCard
Visa
American Express
Discover
We apologize, we do not accept:
CODs
Personal Checks
Money Orders
Credit cards with billing addresses outside the U.S
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| Sales Tax: |
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Tax on orders being shipped to Georgia.
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| Gift Wrap Service: |
Gift orders always receive special care at Heidi. We will be happy to wrap your gift with a lovely Heidi wrap and ribbon for just $4.25.
If you wish to have your Heidi order packaged as a gift, simply select the box "Gift Wrap" on the Shopping Bag page.
Please note: Multiple items within a single gift order will be presented as one gift package.
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| Security: |
We use sophisticated encryption and authentication tools to protect the security of the personal information that you share with us.
Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. as a result, while we strive to protect your personal
information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.
Once we receive your transmission, we will do our best to protect its security on our systems.
We urge you to keep your password somewhere safe, and not to divulge it to anyone. also, remember to sign off your account and close your
browser window when you have finished your visit. this is to ensure that others cannot access your account, especially if you are sharing a
computer with someone else or are using a computer in a public place such as a library or internet café.
If you have any questions regarding our security policy, please call 404.387.1754 or email us at customercare@shopheidi.com.
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